1. Product Quality and Assurance:

• All our products undergo strict quality checks to ensure freshness and safety. We do not compromise on quality.
• Products are transported in temperature-controlled, closed vehicles to maintain optimal conditions.
• Customers are advised to check product quality upon receipt and report any issues immediately to the QC department.

2. Pricing and Order Requirements:

• Prices fluctuate weekly based on market conditions.
• Prices may vary depending on the size and type of fish requested.
• Each product must be ordered with a minimum of 10kg.
• Each store or business location must order a minimum of 100kg per delivery.
• Bulk orders require at least 2 days’ prior notice to ensure the best pricing and availability.

3. Order Processing and Delivery:

• Orders are processed based on availability and priority.
• Deliveries are made efficiently through our secure and controlled logistics network.
• We provide delivery services globally for overseas orders.
• Customers must ensure proper storage of products immediately after receiving them to maintain freshness.

4. Responsibilities and Liabilities:

• Altum Fisheries is not responsible for any product quality concerns after receipt of delivery.
• Customers must verify product quality with the QC team before accepting and storing the product.
• Any claims or disputes regarding product quality must be made immediately upon delivery.

5. Payment Terms:

• Payments must be completed within 7 days from the date of invoice.
• Late payments may be subject to additional charges or penalties.
• For bulk or international orders, a deposit may be required before processing.

6. Cancellation and Refund Policy:

• Cancellations are accepted only if made before dispatch.
• Refunds will not be provided once the product has been shipped.
• In case of discrepancies, refunds or replacements are subject to approval by our QC team.

7. Compliance and Legal Guidelines:

• Altum Fisheries reserves the right to modify these terms and conditions without prior notice.
• Any disputes will be resolved under the jurisdiction of the governing law applicable to our business operations.

8. Customer Support:

• For any inquiries or concerns, contact our customer support team at +919281482229.
• Our team is available to assist with order placements, pricing, and quality assurance checks.

By placing an order with Altum Fisheries, the customer agrees to these Terms and Conditions. Failure to comply with these terms may result in the suspension of services or legal action if necessary.

Altum Fisheries – Quality, Precision, Trust (QPT).